Toronto Don Valley Hotel & Suites: Bugs in bed! Your stay includes free Wi-Fi, cable and parking, a dining discount and access to the rest of the hotel’s amenities once they are able to re-open. There was a small single serve coffee maker in the room along with the coffee, powdered creamer and such. Select Comfort beds feature premium bedding. Since hotels only receive a portion of the Groupon price, we called to see if they could offer a better deal than what was advertised, but they refused.In previous years, we were always offered either free parking or breakfast vouchers while staying over Christmas. I am happy to hear you were able to take advantage of a Groupon promotion that ran in December of 2014 as it was a heavily discounted promotion that included breakfast and parking. View deals for Toronto Don Valley Hotel and Suites, including fully refundable rates with free cancellation. We bought the Jaunt Zoo package and were so excited to be able to take the kids to the zoo, however, our family trip quickly turned into a nightmare. WiFi is free, and this hotel also features an indoor pool and a restaurant. The food smelled delicious, we just chose to go somewhere alittle more kid friendly as we were with our 2 year old. Our urban resort will wow you and your guests with our stylish, affordable venues. Toronto Don Valley Hotel & Suites: BED BUGS - See 1,097 traveller reviews, 343 candid photos, and great deals for Toronto Don Valley Hotel & Suites at Tripadvisor. Didn't use the pool. The hotel was very nice and check in was good.We had a 2 double bedroom on the second floor. This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC, Kevin P, General Manager at Toronto Don Valley Hotel & Suites, responded to this review, This response is the subjective opinion of the management representative and not of TripAdvisor LLC. I immediately called the front desk and about 30 min later 2 managers came up to see and took pics and took down our contact info. Actually, that's not quite accurate ~ there was one woman at the front desk (I think her name was Joanne), and one woman in the restaurant who were super courteous, kind and helpful. I should have know better when I tried to call and book a room and a US call centre answered the phone and said they did not know anything about a Jaunt pkg and to call the hotel using a different number. Please know we are in the service business and the happiness of our guest is key. Both of the pools are very nice and seem to be well looked after. Review tags are currently only available for English language reviews. We would return to this hotel. Guests praise the central location. I am saddened to report that our stay at this hotel was terrible. Dear Valued Guest, Thank you for taking the time to share your recent experience, although I am saddened to hear you were not completely satisfied. VERY disappointed in this hotel. Each room comes with a coffee maker, iron, ironing board and cable TV. The front desk as well as the manager were not helpful at all with anything. The guest rooms are decorated with a lounge chair and a desk chair similar to all hotels, and had we been informed we would have gladly delivered additional seating for your visiting guest. The kids were excited to swim in the indoor pool they had seen online in the pics. Food in the restaurant was good. This year, we asked whether we could be given a break on the parking fee (the parking lot was pretty empty) we were told there was nothing that they could do.Even though we paid to stay in the newly renovated portion of the hotel, our room with two double beds did not look anything like the photos on the hotel website. Guests praise the central location. Stay at this 3.5-star family-friendly hotel in Toronto. Both Traditional and Deluxe Rooms offer ample space, scenic views of Toronto, and a variety of amenities including complimentary Wi-Fi. We actually stayed there in June of 2014, so we are hoping things have improved.We were very pleased with the look of this hotel when we first walked in; it looked clean and modern. So we will be looking for a better alternative for next year. Aga Khan Museum is minutes away. I was advised to pay for an updated room due to renovations but couldn't understand what I was paying extra for. I have emailed them back 2x in the past 30 days with no return email. Housekeeping cleaned my room around 8:30 a.m. and failed to close the door tightly and my room went unlocked until I returned that evening at around 6:00 p.m. Luckily there were no intruders, but this was not a good experience. 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