Call Customer Service at (877) 577-0600. From $20 View. With a ton of choices both technical and casual, you're sure to find some headwear that completes any scenario. If the rod blank fails STRUCTURALLY then G. Loomis will replace the rod at no charge. Warranty period. If your registered rod is damaged or broken, this program provides a same-model replacement for a very fair price. If you feel your G. Loomis rod blank was STRUCTURALLY defective (“non-conformances in materials and workmanship”) then by all means return the rod to G. Loomis for a no charge replacement. If your rod is NOT deemed a warranty they will contact you and ask that you pay a fee between $100.00 to $175.00 for a replacement rod. My best suggestion is to contact your local dealer if you have one. G. Loomis, Inc. Warranty Service 1359 Down River Drive Woodland, WA, 98674. GL push poles, Venture (Adventure) fly reels, and GL fly rod outfits are covered against non-conformances in workmanship and materials for a period of one year from the date of purchase. Kevin Wirth walked away from competitive fishing after the 2012 Bassmaster Classic the 11th straight he'd qualified, By entering your email address signifies you wish to receive our newsletter and have read the. Regular price $29.99. Customer service representatives from Academy Sports + Outdoors and Gander Outdoors said that beyond the return period for defective products, the fishing rods they sell are only cover… Upon receipt of your broken rod we will refund the initial charge against your credit card for the difference between your warranty rod and your new G. Loomis rod. G. Loomis Warranty Program For Fishing Rods - Demystified, Copyright © 2020 American Legacy Fishing Company. Trading Hours. There is a $30.00 non-refundable additional shipping fee for this. If you live close to our retail store just stop by and ask for a used shipping tube for your broken rod. 9:00 am to 5:00 pm Monday - Friday. They strive to craft flawless, compromise-free fishing rods for anglers who demand and deserve more out of their equipment. G. Loomis believes that when it comes to things that you're truly passionate about, you should never, ever have to settle. Warranty. It can take up to 5 additional business days to inspect and process items returned. Statement. Cost: Consumer cost will be 50%of AUD MSRP per rod. ALL PIECES of the broken rod should be put in a disposable container along with the completed form and returned to: G. Loomis Inc. Warranty Service 1359 Down River Road First and foremost let’s clarify the G. Loomis LIMITED Lifetime Warranty. Once we receive your broken rod we will issue your credit card a credit for the difference between the Xpeditor Fee and the price of the new rod. Gloomis Multi Beanie. Basically, this is the way the G. Loomis Limited Lifetime Warranty works. Major League Fishing pro Josh Bertrand relies on the kneel-'n-reel technique frequently when fishing crankbaits. Next Day Air service is also available. Call Customer Service at 1-866-491-5229. GLOOMIS TONAL CAP. All G. Loomis rods come with a LIMITED Lifetime Warranty against STRUCTURAL DEFECTS (Loomis calls this “non-conformances in materials and workmanship”) in the rod blank. G. Loomis, Inc. 1359 Down River Drive Woodland, WA 98674 Attn: Warranty Dept. For the best experience on our site, be sure to turn on Javascript in your browser. Always remove all attachments from your broken rod such as reels, handle wraps, or other accessories. K9J 6X7. This program is NOT AVAILABLE “after-the-fact” – i.e. G.Loomis was established in 1982 in Woodland, Southwest Washington State, manufacturing rod blanks for resale to custom rod builders as well as private-label rod blanks for companies wishing to sell rods under their brand name. If you do not have a local dealer, than I would call G Loomis directly. Please ship any broken rod in a disposable container. G. Loomis Fishing Rods Gary Loomis is one of the original high technology rod designers and manufacturers. Call Customer Service at 1-866-491-5229. GL push poles, Venture (Adventure) fly reels, and GL fly rod outfits are covered against non-conformances in workmanship and materials for a period of one year from the date of purchase. These rods were publicized at the Icast 2010 Trade Show where they took Best of Show and the Freshwater Rod Winner titles. Shimano has owned G. Loomis for over 12 years, so these changes are not due to any recent acquisition, but simply an attempt to bring the costs of the G. Loomis warranty program up to date with current costs of shipping and handling. Mail Shimano Australia Fishing 2 Wurrook Circuit Caringbah NSW 2229. As was their press release. G. Loomis Urban Cap. If it does happen, call the G. Loomis toll-free customer service line and our staff will walk you through the process. Warranty Period. If the broken rod is a model that is no longer offered we will replace it with the model that is closest to the broken model. If you want us to ship your new rod and replacement rod immediately and then want to ship back the broken rod let us know at this time. Rod maker G Loomis has enhanced its commitment to get its customers back on the water fast, with an improved warranty program and an easy-to-use Xpeditor Service for rods replacement. For Canadian Customers Send Directly to: SHIMANO CANADA LTD. 427 Pido Rd. Call Customer Service at (877) 577-0600. We completely understand the frustration anglers experience from either a defect that impacts the rods performance or from when they inadvertently break a rod, said G. Loomis' Dave Brinkerhoff. G.Loomis 1359 Down River Dr Woodland, Washington 98674. Gloomis Heather Beanie. Use one form for each item to be repaired or replaced. To learn more about how we use cookies, read our privacy policy. THIS WEBSITE USES COOKIES TO IMPROVE YOUR USER EXPERIENCE. We are not aware of ANY G. Loomis rods that are excluded from the Loomis warranty. G Loomis raised the bar with the warranty on the NRX line of rods. (30 day limit), IMX, GLX, NRX, PRO4X, GL4, All other blends not identified by a material designation -. This warranty covers G.Loomis branded products distributed by Shimano Normark UK Limited. All Rights Reserved. Premier Rods are covered against non-conformances in workmanship and materials for … G. Loomis Xpeditor Service (U.S. And Canada customers only) Our Xpeditor Service is a no-fault, “no questions asked” replacement program designed to get you back on the water fast. There are two ways to request Xpedite Service: 1) is the preferred method. Customer Name: Telephone: For the best experience on our site, be sure to turn on Javascript in your browser. Your Discount will show in your cart upon purchasing! ©2020 Outdoor Sportsman Group. View. On the plus side, we have sold a lot of Asquith rods and see very few being broken. Shimano warrants to the original owner that G.Loomis … Include this form completely filled out and attached to your damaged rod. You can request that your broken rod be replaced immediately from our stock using G. Loomis’ Xpeditor Program. Regular price $19.99. In fact, of the two Asquith rods we sent back on G.Loomis’ warranty program, both were returned as free repairs, deemed to be factory defects. Although this isn’t part of the G. Loomis Warranty, American Legacy Fishing will gladly replace your broken rod with the exact model at NO COST if at the time you contact us for a warranty you buy a new G. Loomis rod that sells for as much or more than the broken rod. G. Loomis, Inc. Warranty Service 1359 Down River Drive Woodland, WA, 98674. Dock Talk, Bertrand Derives Efficiency From Kneel-'N-Reel Method, Wirth Taking It Slow In Return To Competition, Privacy 1,259 were here. I send my 3 pieces glx travel rod in to get it fix because It broke the tip. ALL PIECES of the broken rod should be put in a disposable container along with the completed form and returned to: G. Loomis Inc. Warranty Service 1359 Down River Road Woodland, WA 98674877-577-0600. This Xpeditor Service is also available directly from the G. Loomis factory. Usually this is not much of an issue as the current G. Loomis product line has actually grown over the years to well over 700 different rod models. container, prepaid and insured. For fly rods more than 15 years old, the Xpeditor service fee is $250. It’s very important that you understand how this Limited Lifetime Warranty works. The other is the expeditor warranty policy that gets you a new rod in just a few days but can cost up to $250. Or fill out our online contact form HERE. JavaScript seems to be disabled in your browser. G.Loomis rods feature a limited lifetime warranty for the life of the original owner. No, this DOES NOT INCLUDE rods broken by rod lockers, overhead fans, door jams, big butts, big shoes or boots, irate wives, or other calamities that are “human created” rather than a structural failure. PO Box 2082 Taren Point NSW 2229. G. Loomis no-questions-asked Xpeditor Service is designed to get anglers back on the water fast. They then dealt with getting their rod replacement. Free Same Day Ground Shipping For USA Orders Over $99. After G. Loomis has received your broken rod they will inspect it and make a warranty determination. G. Loomis has announced updates to its warranty programme which will include a ‘Born On’ serial number on all new rods, along with a more straightforward rod return process for its Xpeditor Service. After paying $500 for the fishing rod and have no warranty. while on the vehicle and operated under normal conditions while properly inflated) you have every right to expect the manufacturer to replace that tire at little or no charge. They may offer you a discounted price on a replacement, but they will not offer you a new tire at no charge. In shipping your broken rod back to G. Loomis your will need to fill out a G. Loomis Rod Warranty Request Form which you can print out using this link: G. Loomis Rod Warranty Form. Note: If the broken rod is a model that is no longer offered we will replace it with the model that is closest to the broken model. We are unable to do this for you, but will do all we can to assist you in sending your rod to G. Loomis. i used it years ago but that was before Shimano got involved. In shipping your broken rod back to G. Loomis your will need to fill out a G. Loomis Rod Warranty Request Form which you can print out using this link: G. Loomis Rod Warranty Form. | Contact: 877.402.6350. Visit www.gloomis.com, or call 877/577-0600, for more information. Peterborough, ON. Sold Out View. As G. Loomis has always done in its nearly 30 years of manufacturing performance fishing tools, they will either repair or replace when a rod breaks. If a merchandise item has a non-conformity in materials or workmanship, please see Shimano’s Warranty. This must be one, single transaction all occurring at the time of initial contact. K9J 6X7. Sale price $15 Regular price $29.99. Rod manufacturer G. Loomis has announced updates to its warranty program to include a Born On serial number on all new rods, along with a more straightforward rod return process for the G. Loomis Xpeditor Service. “Structural failure” means that something in the rod blank was defective when the rod was made and the rod broke due to this defect. G.Loomis Xpeditor: a paid service that allows you to replace a broken rod expediently and without question. You want to buy a fishing rod that will last for years, but even high-quality rods can break or become damaged. Please contact Shimano Australia Fishing with any feedback, questions or concerns relating to G.Loomis. In most cases your refund will automatically go back to the original form of payment used for the purchase. If damage occurs on account of material non-conformance, G.Loomis will either repair or replace at no charge. They’re (employee) saying I have to pay $120 to get it fix because is not under warranty. A lifetime warranty can cover repairs and even a replacement under certain conditions.In general, fishing rod retailers do not provide warranties. But there was another thing that took the sector by surprise. Very disappointed with g-loomis company after Shimano took over. Or fill our online contact form HERE. When I had a broken GL3 rod my local dealer charged me like $75 dollars and handed me a new rod. The current Loomis selection features rods for about every fishing application from Fly to Offshore and even the best multi piece rods built for easy travel Many products have a “Limited Lifetime Warranty” but in almost all cases the warranty covers ONLY defects that were inherent in that product when it was manufactured and do not include incidental damage that occurred after the product was purchased. Complete details on G. Loomis limited lifetime warranty and the Xpeditor Service, how to register the rod, initiate a claim, and how to ship the rod can be found at www.gloomis.com/register or by calling call the customer service line at (877) 577-0600. G. Loomis. The firm’s continued effort to provide anglers with service long after the sale has now been extended to a ‘Born On’ serial number on all new rods. When an angler purchases a new rod, the attached hangtag will provide all the needed information to register it and activate the warranty. All Rights Reserved. Phone: (877) 577-0600 G.Loomis Canada 427 Pido Rd Peterborough, ON K9J 6X7 Phone: 1-866-491-5229 Usually this is not much of an issue as the current G. Loomis product line has actually grown over the years to well over 700 different rod models! Since 1982, G. Loomis is a maker of handcrafted fishing rods built without compromise in Woodland, Washington. Loomis has always made a fantastic rod, but they’ve been lambasted in the internet for their warranty. No upgrades or exchanges. Discount coupons, Legacy Loyalty Rewards, or any other discount cannot be used for these programs. Containers received cannot be reused or returned. So, we’ve understandably gotten a lot of questions about this, and wanted to clarify it for our customers. Whether you're gone for the day or on the move for the rest of your life, these bags have you covered whether you're on the water or on the road. We will take your credit card info, charge your card for the FULL PRICE of the exact replacement rod, and ship that replacement immediately via FedEx Ground or FedEx 2. Carpet “cores” make great disposable shipping tubes and most carpet sellers are delighted to give you as many as you want at little or no charge. 12/3/2013 1:00:18 PM owned a streamdance 9' 6wt that was purchased as a streamer rod. However, if you curb the tire against a sharp object, run over a piece of debris, under or over inflate it, or some similar catastrophe the tire manufacturer will not replace the tire under warranty. For those of you who read the Midcurrent article, it was clear as mud. GLOOMIS WOMENS DYE CAP. G. Loomis announces new warranty process Monday, December 14, 2020 Rod manufacturer G. Loomis has announced updates to its warranty program to include a ‘Born On’ serial number on all new rods, along with a more straightforward rod return process for the G. Loomis … Click "I agree" or any link to accept these cookies. G Loomis was now delivering a “wildcard” warranty with the rods. If the broken rod is a model that is no longer offered we will replace it with the model that is closest to the broken model. And now, instead of returning the entire broken rod within 30 days after your replacement rod arrives, all we ask is for is the logo section of the blank for identification purposes.. Anything attached to your broken rod will not be returned. Shimano warrants that G. Loomis fishing rods (hereinafter: the G. Loomis Product) are free from defects in materials and workmanship under normal conditions and reasonable use: For two years for all rods. Between our limited lifetime warranty covering the rods original owner to our no-fault, no-questions-asked Xpeditor Service, well do our best to remedy nearly every situation.. G. Loomis rods are covered by a Limited Lifetime Warranty against non-conformities in workmanship and materials for the life of the original owner. The warranty is effective from the date of purchase, to the original purchaser for all fishing rods purchased in the EMEA. We will be happy to provide at no charge. Send directly to: G. Loomis, Inc. 1359 Down River Drive Woodland, WA 98674 ATT: Warranty Dept. If you currently have a G.Loomis ‘Wildcard’ from buying an NRX or GL2 rod, G.Loomis will provide a one-time Xpeditor service replacement for no charge. Phone – Fishing (02) 9533 0000. (Editors note: In observance of the Martin Luther King Jr. holiday on Monday, a new First Cast story will not. Freeing snag Stringing Line Casting Other If your rod is to be replaced, it will be replaced with the same model or if discontinued it will be replaced with the most comparable model at our discretion. It doesn’t have to be the same model or series of your broken rod, but the rod you purchase must have a list price of as much or more than the broken rod. A great source of shipping tubes is any local carpet seller. Nor does this warranty include rod guides, ceramic inserts in the guides, or tip tops. G. Loomis’ continued effort to provide anglers service long after the sale , G.Loomis announced updates to its warranty program to include a ‘Born On’ serial number on all new rods, along with a more straightforward rod return process for the G. Loomis’ Xpeditor Service. Or fill out our online contact form HERE. Once you receive the replacement rod put ALL of the broken rod pieces in the shipping tube, seal the tube up to make sure we receive all the pieces, put the prepaid label on the outside of the tube, and get the package to FedEx. View. For Canadian Customers Send Directly to: SHIMANO CANADA LTD. 427 Pido Rd. Depending on the rod series, the Xpeditor Service for casting and spinning rods range from $100 to $175, while fly rods range from $125 to $275. We will never sell or spam your email, you can read our, previous Or fill our online contact form HERE. G. Loomis rods are covered by a Limited Lifetime Warranty against non-conformities in workmanship and materials for the life of the original owner. Only available for inline production rods, excludes discontinued models, all blanks and all push poles. Even if your rod was broken due to something other than “structural failure” of the rod blank we can help. All goods in our Tackle Outlet section are 20% off. The G.Loomis rod warranty replacement program and the Xpeditor service is available to anglers in the U.S. and Canada. Peterborough, ON. Please ask for specific cost (based on your shipping location). An example would be the tires on your car, truck, or SUV – if a tire blows out or fails during normal service (i.e. Sale 50% View. Sold Out View. Usually this is not much of an issue as the current G. Loomis product line has actually grown over the years to well over 700 different rod models. If you damage or break your registered rod, the service provides a quick, same-model replacement for a very fair price, Brinkerhoff explains. CCA Weld Cap. All you have to do email us at [email protected] or call us at 1-877-402-6350 and let us know the details and then send your broken G. Loomis rod back to us - we'll need all the pieces - and we'll send you an exact replacement G. Loomis rod and your new rod at our expense via ground shipping. Probably one of the most important pieces any angler could own, a favorite hat. “We completely understand the frustration anglers experience from either a defect that impacts the performance of the rod or from when it […] Dock Talk, previous you buy a new rod and then later send a rod in for warranty against a previously purchased new G. Loomis rod. Charges may apply if the rod is deemed out of warranty. How will I be refunded for my return? loomis warranty/quality. 2013-12-03T13:00:18. We will send your new rods out via FedEx Ground along with a prepaid FedEx return shipping label for the broken rod (remember, we need ALL the pieces). We will charge your credit card for both rods.
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